圓通快遞丟件處理不合理
- 投訴對象:
圓(yuan)通(tong)
申請結案
- 投訴問題:丟件 拖延配(pei)送
- 投訴要求:有(you)(you)(you)一(yi)快件(jian)(jian)從圓(yuan)(yuan)(yuan)(yuan)通快遞(di)4月18號發出,到(dao)西安市圓(yuan)(yuan)(yuan)(yuan)通快遞(di)公司21號至今沒(mei)有(you)(you)(you)信息更新,多次撥打(da)圓(yuan)(yuan)(yuan)(yuan)通快遞(di)客服電話,每次承諾有(you)(you)(you)專人(ren)聯系我(wo)或者收(shou)件(jian)(jian)人(ren),一(yi)直沒(mei)有(you)(you)(you)任何人(ren)聯系我(wo)們,導致收(shou)件(jian)(jian)人(ren)很(hen)生(sheng)氣,一(yi)直在(zai)(zai)找(zhao)我(wo)和圓(yuan)(yuan)(yuan)(yuan)通理論,因為我(wo)們是(shi)在(zai)(zai)魚友群(qun)認識(shi)置(zhi)換的臺(tai)釣桿,無法提供響應的交易證明(ming)!置(zhi)換之前(qian)我(wo)是(shi)有(you)(you)(you)在(zai)(zai)閑魚上架的這個桿子(zi),付(fu)截圖證明(ming)物(wu)品價(jia)值!現要(yao)求圓(yuan)(yuan)(yuan)(yuan)通快遞(di)找(zhao)不到(dao)該件(jian)(jian)就照價(jia)賠償!如找(zhao)到(dao)該件(jian)(jian)盡快送達收(shou)件(jian)(jian)人(ren)!
- 涉訴金額:690.00
- 涉訴單號:YT5402047996681
- 投訴進度: 已發布
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游客07XO9 用戶 2020-04-26 20:44:55
發起(qi)投訴有(you)(you)一快(kuai)件(jian)(jian)(jian)(jian)從圓(yuan)(yuan)(yuan)通快(kuai)遞(di)4月18號(hao)發出,到(dao)西安市圓(yuan)(yuan)(yuan)通快(kuai)遞(di)公司21號(hao)至(zhi)今(jin)沒有(you)(you)信息更新,多次(ci)撥打圓(yuan)(yuan)(yuan)通快(kuai)遞(di)客服電話,每次(ci)承諾有(you)(you)專人聯系我(wo)或者收件(jian)(jian)(jian)(jian)人,一直沒有(you)(you)任(ren)何人聯系我(wo)們(men),導致收件(jian)(jian)(jian)(jian)人很(hen)生氣,一直在(zai)(zai)(zai)找我(wo)和圓(yuan)(yuan)(yuan)通理論,因(yin)為我(wo)們(men)是在(zai)(zai)(zai)魚友群認識置(zhi)(zhi)換的臺(tai)釣桿,無法(fa)提供響應的交(jiao)易(yi)(yi)證(zheng)明!置(zhi)(zhi)換之前(qian)我(wo)是有(you)(you)在(zai)(zai)(zai)閑(xian)魚上架(jia)(jia)的這個(ge)(ge)(ge)桿子(zi),付(fu)截圖(tu)證(zheng)明物品價值!現要求圓(yuan)(yuan)(yuan)通快(kuai)遞(di)找不到(dao)該(gai)件(jian)(jian)(jian)(jian)就照價賠償!如找到(dao)該(gai)件(jian)(jian)(jian)(jian)盡快(kuai)送達收件(jian)(jian)(jian)(jian)人! 客服今(jin)天給收件(jian)(jian)(jian)(jian)人聯系了,說是確定丟件(jian)(jian)(jian)(jian)了,我(wo)們(men)要求按照物品價值來賠付(fu),客服說要有(you)(you)交(jiao)易(yi)(yi)記錄才(cai)能(neng)賠付(fu),我(wo)們(men)這個(ge)(ge)(ge)是置(zhi)(zhi)換的,沒有(you)(you)交(jiao)易(yi)(yi)記錄!在(zai)(zai)(zai)置(zhi)(zhi)換前(qian)我(wo)這個(ge)(ge)(ge)魚竿(gan)在(zai)(zai)(zai)閑(xian)魚上架(jia)(jia)交(jiao)易(yi)(yi)價格700多元(yuan)!現在(zai)(zai)(zai)圓(yuan)(yuan)(yuan)通用(yong)他們(men)公司的制度來欲蓋彌彰!霸王條款(kuan)!
聲明
1.以上投(tou)訴(su)僅代(dai)表投(tou)訴(su)作(zuo)者本人,不代(dai)表速(su)挖投(tou)訴(su)立場(chang)
2.未經(jing)授權,本(ben)平臺案例禁止(zhi)以任何形式轉載,違者將被追(zhui)究法律責任
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